About The Flower Shop

Do you offer same-day flower delivery in East Rochester?

We do not offer same-day delivery, but we do offer next-day delivery.

How much does flower delivery cost in East Rochester?

Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area.

Can I order online or by phone?

Yes! You can order online anytime at penfieldflowershopinc.com or by phone at (585) 586-8330 during our business hours (Mon-Fri 10:00 AM-2:00 PM, Sat-Sun Closed).

What forms of payment do you accept?

We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.

Can I request certain flowers or colors?

Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.

What happens if the recipient isn’t home?

If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.

Do you deliver flowers to hospitals, offices, or event venues in East Rochester?

Yes, we deliver to homes, hospitals, businesses, and venues across East Rochester. Please provide the full address and any delivery notes during checkout.

Can I include add-ons with my bouquet or arrangement?

Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.

How do I make my flowers last longer?

Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight to extend their life.

Why choose flowers by The Flower Shop?

What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in East Rochester, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.